The integratedITSM™ Designation Scheme

integratedITSM™ Champion

Already recognized as a highly prized credential, this designation signifies the recipient has a comprehensive understanding of the latest best practices and industry standards in integrated IT service management, Agile and Lean methodologies, IT leadership, organizational change management, and more. This designation also signifies that the recipient is equipped with the knowledge necessary to effectively lead IT teams and drive meaningful change within their organizations.

Upon successful completion of the following certifications, candidates are eligible to claim their integratedITSM™ Champion designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• Lean IT Essentials
• Agile Scrum Essentials
• Organizational Change Management
• IT Business Relationship Manager
• Value Stream Mapping
• IT Performance & Improvement Management
• Enabling integratedITSM™ with Devops, Agile & Lean
• IT Business Leader

integratedITSM™ Professional

This highly regarded designation signifies that the recipient has a deep understanding of the latest best practices and industry standards in integrated IT service management, Lean IT, Agile Scrum, and related enabling practices. Recipients will also be equipped with the knowledge necessary to effectively contribute to and manage IT projects and teams.

Upon successful completion of the following certifications, candidates are eligible to claim their integratedITSM™ Professional designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• Lean IT Essentials
• Agile Scrum Essentials

Organizational Change Management Architect^TM

This designation signifies that the recipient has achieved a deep understanding to successfully manage and lead others through major changes in complex environments, contributing significantly to the overall success of their organization’s business goals including IT service management programs.

Upon successful completion of the following certifications, candidates are eligible to claim their Organizational Change Management Architect^TM designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• Organizational Change Management

IT Business Relationship Management Architect^TM

The deep knowledge obtained signifies that the recipient has the necessary understanding to effectively contribute to and manage several key IT and business relationships at operational, tactical, and strategic levels, contributing to the overall success of their organization’s business goals and IT service management programs.

Upon successful completion of the following certifications, candidates are eligible to claim their IT Business Relationship Management Architect^TM designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• IT Business Relationship Manager

Value Stream Mapping Architect^TM

This designation signifies that the recipient possesses a comprehensive knowledge of process design, process management, and process mapping, with the capabilities to effectively contribute to the overall success of their organization’s business goals, IT service management programs, and continual service initiatives.

Upon successful completion of the following certifications, candidates are eligible to claim their Value Stream Mapping Architect^TM designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• Value Stream Mapping

IT Performance & Improvement Management Architect^TM

Recipients who have obtained this designation hold comprehensive knowledge of conducting process assessments to identify improvement opportunities, implement, track, and report on meaningful IT and business metrics and measurements, and have the capabilities to effectively contribute to the overall success of their organization’s business goals, IT service management programs, and continual service initiatives.

Upon successful completion of the following certifications, candidates are eligible to claim their IT Performance & Improvement Management Architect^TM designation:

• The integratedITSM™ System
• integratedITSM™ Essentials
• IT Performance & Improvement Management